Return Policy

PAYMENTS AND RETURNS

If you are not completely satisfied with your purchase, please email us at info@medigah.com to discuss the following steps.  We offer a full 14 day refund so don't worry! 

Please note products on sale are not refundable, so we advise customer to read product description and size guide before purchasing. 

If your product is damaged please notify us within 24 hours so we can investigate.

For International customers, we offer 28 days refund policy.

Items must be unworn, unwashed and unstained.  All labels and tags should be present on the Item. 

Any items deemed in an unsaleable condition will be rejected as a return and the customer will be notified by email. 

Please read our Return Policy for more information on how to return our Items.

Please complete your returns note and place this inside your sealed parcel. Peel off the returns label and attach this to the front of your parcel, removing or covering any old labels. Please get in touch if you want us to send you our DHL label.
Once we receive your parcel we will notify you by email. Please note a deduction of £4.99 will be taken from your refund to cover this carriage. 

 

Please note :

For your own protection, we advise that you send the parcel tracked and signed, using a delivery service that insures you for the value of goods as MEDIGAH LTD are not liable for any items lost in transit. 

Please state whether you want an exchange/refund on your parcel.

Thank you.